As a car buyer, having this kind of inside information is valuable because some problems reveal themselves only after six months, a year, or longer.
“You can tell during a test drive if there’s enough passenger space, or check the dimensions to see if it will fit in your garage,” says Steve Elek, who oversees auto data analytics at CR. “Our owner satisfaction data can show the hidden flaws you may not have noticed but that owners deal with every day.”
Our satisfaction scores come from how CR members answer this question: Given the opportunity, would you buy or lease your vehicle again? We then calculate that vehicle’s score from the percentage of owners who said definitely yes.
